RETURNS & EXCHANGES
We guarantee 100% satisfaction on your Eleiko products.
Attn: Eleiko Returns
1600 Central Ave
If you are unsatisfied with an item that you have purchased, you may return the unused item for an exchange or refund within 30 days of receiving the order.
Please note that the following conditions apply:
- Shipping charges are not refunded when you return an item.
- Items must be in new, unused condition. Clothing items must have tags attached to be returnable.
- We will make every effort to fulfill exchange requests whenever possible, however if we do not have your requested exchange item on hand, we may issue a refund for your returned merchandise instead.
Exchanges & Returns- Please allow 3-7 business days for processing once received.
ALL EQUIPMENT IS FINAL SALE
- In special circumstances, equipment may be returned to Eleiko if unused and if we are notified within 14 days from the delivery date.
- Restocking fees may apply
- Customer is responsible for all return shipping charges and is fully responsible for the condition in which it is received back; we are not responsible for items that are damaged or lost while in transit back to us.
- Email firstname.lastname@example.org before sending any equipment back.